Refund Policy
Last updated: January 1, 2025
7-Day Money-Back Guarantee
We stand behind the quality of our platform. If you are not satisfied with your subscription for any reason within the first 7 days of purchase, contact us and we will issue a full refund — no questions asked.
Subscription Cancellations
You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. You will retain access to premium features until that date. After the 7-day guarantee window, we do not provide pro-rated refunds for partial billing periods.
Mock Interview Sessions
Mock interview sessions may be rescheduled or cancelled up to 24 hours before the scheduled session time at no charge. Cancellations made within 24 hours of the session may not be eligible for a refund. If you are unsatisfied with the quality of your session, contact us within 72 hours and we will review your case on an individual basis.
How to Request a Refund
To request a refund, email us at support@devmentor.io with the subject line "Refund Request" and include your account email and the reason for your request. We typically process refunds within 5–10 business days.
Exceptions
Refunds will not be issued for accounts found to be in violation of our Terms of Service, including accounts that have engaged in abuse, unauthorized sharing of premium content, or fraudulent activity.